Providing our customers with a safe and secure shopping experience is critical for us. Your credit card transactions are encrypted and our servers are secure to protect you and your information. We will never sell or provide your information to an outside party.
We normally quote up from 3 to 5 working days for delivery as we dispatch it instantly after the purchasing, However, it might take up to 7 or more days during our busy times in around bank holidays. If there was a delay in dispatching your order after 7 days please contact us at firstname.lastname@example.org and we will let you know how we can help.
If you wish to return a purchased product from doubleredshop.com, yes no problem, you can either get an exchange if the item is in stock, or in the form of a voucher or simply receive a full refund. Terms and conditions apply please follow our Returns Policy on our website for more information.
Sizes might vary from style to style and much depends on the shape of each individual’s feet. Our website provides a Size Guide to assist with international conversions and can be found for every footwear selected. Remember, we do accept returns in case the product does not fit.
We advise you first to check The SPAM section in your Email that is in case you did not receive it in the inbox section. You can also always check your order by sign into your account in our website and look under ˝Follow my orders˝ where you will be able to check more details about your order.
We ask for these details so we could contact you in case there is a problem with your order. For example, we run out of stock, we are unable to take payment, or there is a delivery problem. We might also contact you via e-mail with special offers and information.